CARL Paper Trimmers are backed by a limited lifetime warranty. If a Paper Trimmer should ever fail, CARL will repair or replace it free of charge. Shipping and handling charges may apply. All you need to do is email our customer service or call (847) 884-2842 to obtain a Return Authorization Number (RA#).
NO RETURN WILL BE ACCEPTED WITHOUT AN RA# (RETURN AUTHORIZATION NUMBER)
Once you have the RA# and sent your Paper Trimmer or Paper Hole Punch to us, we will assess the problem and either repair or replace it and ship it back to you promptly.