Welcome To CARL USA. All products are serviced and sold here in the US!
Purchased this trimmer few years back and I absolutely love it! Best trimmer for cardstock and other thicker material. Used quite frequently for craft classes. Just recently the green shield developed a crack but Carl Manufacturing sent one to me at no charge. Definitely will be ordering supplies in the future and recommending this product to anyone needing a heavy duty trimmer!!!
This cutter is the finest cutterI have ever had. Cuts straight and true, as long as you take a second to make sure the stock is lined up. The clamp holds very firmly even if you have to make a few strokes (when cutting several layers of card stock. One thing I found useful was to use a square to line up the vertical guide. That way the cuts were exact. The perforating & scoring blades worked exactly as designed. I was really glad I chose this model after researching several out there.
We love the new cutter bought to replace the Carl personal use model we had for many years. The Heavy duty model takes two additional steps (locking/engaging and unlocking/disengaging the blade) but is well worth getting used to because it cuts more paper and efficiently. Thank you.